Deleting your account and data

You can delete your data at any time, during your 90 days or after they end.

Delete your practice history yourself

1. Sign in at /app with your email link.
2. Open Progress.
3. Press Reset my progress and confirm.

This deletes your answers, your Weak areas queue and your mock scores straight away. It cannot be undone.

Delete your account

On your account page: sign in at /shop/account. If you see an option to delete your account, use it and confirm.

By email: if you do not see that option, or cannot sign in, email support@kerbtest.co.za from the email address on the account and ask us to delete it. We confirm within 2 working days.

Deleting your account removes your sign-in, your practice history and any question reports you sent. If your 90 days have not ended, deleting the account also ends your access, and it cannot be restored. Ask for a refund first if you qualify (see Access and billing).

What we have to keep

Tax law requires us to keep a record of each sale (the order, amount, date and the email it was bought with) for 5 years. We keep only that, and use it only for accounting and to answer you if you ask about a payment.

If you do nothing

If you do not delete anything, we keep your practice history for 12 months after your access ends, then delete it.

A parent asking for a child

Email support@kerbtest.co.za from your own address with the learner’s email and say you are their parent or guardian. We delete the learner’s data and confirm to both addresses.

More detail is in our privacy policy.